Frequently Asked Questions

Discover all the details you need to plan your stay with us in our Frequently Asked Questions below. If you require any additional information, don’t hesitate to call our friendly team on 01684 540000. We look forward to welcoming you to Colwall Park soon.

Do you have WiFi?

Yes, please feel free to use the free WiFi. A member of staff will be happy to offer you the free access code when you arrive.

Do you have parking?

Yes we have our own carpark onsite which is free for guests.

Do you accept dogs?

Yes we do! We accept well behaved dogs and charge £10 per dog per night.

What time is check in and check out?

You can arrive and check in from 3pm and check out is until 11am.

Can I arrive before check in and leave my bags?

Yes if you wish to arrive early to explore the area please feel welcome to leave your luggage with us.

What time is breakfast?

Monday – Friday : 7 – 9.30am
Saturday – Sunday:  8 – 10am

How much is breakfast if I book a room only rate?

£12.50 for cooked, £8.50 continental.

I have booked dinner, bed and breakfast, what is included?

You have a £30 allocation per person redeemable against the a la carte menu, anything over this allowance and drinks will need to be settled as extra.

Does your restaurant cater for vegetarians, vegans and coeliacs?

Yes, as we make all dishes on site they can be adapted to suit all dietary requirements with advance notice.

Section Are you wheelchair accessible?

The ground floor bar, restaurant and function rooms are fully accessible with a ramp available to enter the main hotel entrance. Unfortunately due to age and layout of the hotel, we are not equipped with a lift and do not have ground floor bedrooms.

The ladies toilet is equipped with a larger accessible toilet but some larger wheelchairs can have difficulty entering this.

We are currently looking at opportunities on how we can improve our current facilities.

Get in Touch

Feel free to contact us regarding your stay and we will get back to you as soon as possible